Shipping policy
. Ordering
Place your order directly through our website or via our official social media pages. Please double-check all details before confirming your order.
2. Payment
We accept Cash on Delivery (COD) only. Payment is made at the time of delivery.
3. Shipping & Delivery
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Nationwide delivery across Pakistan.
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Orders are processed within 1–2 business days and delivered within 3–7 business days depending on your location.
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Delivery charges may vary by city.
4. Return & Exchange
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Returns or exchanges are accepted within 7 days of receiving your order.
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Products must be unused, unwashed, and in original packaging.
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Customized or stitched-to-order items are non-returnable unless defective.
5. Order Cancellation
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Orders can be cancelled before dispatch.
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Once dispatched, cancellations are not accepted; you may request a return after delivery instead.
6. Product Care
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Each product comes with care instructions.
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We recommend gentle hand wash or delicate machine wash for best results.
7. Customer Support
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For inquiries, order updates, or assistance, contact us via our official social media pages or email.
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We respond within 24–48 hours.
8. Disclaimer
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Product colors may slightly vary due to screen settings or photography lighting.
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We aim for accurate product descriptions and images, but minor differences may occur.